Privacy Policy

    Privacy Policy

    Last updated: October 4, 2021

    This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

    We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

    Interpretation and Definitions

    Interpretation

    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

    Definitions

    For the purposes of this Privacy Policy:

    Account means a unique account created for You to access Our Service or parts of Our Service.

    Organization (referred to as either "the Organization", "We", "Us" or "Our" in this Agreement) refers to Hope Channel International, Inc., 12501 Old Columbia Pike, Silver Spring, MD, United States.

    For the purpose of the GDPR, the Organization is the Data Controller.

    Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

    Country refers to: United States

    Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Organization as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

    Device means any device that can access the Service such as a computer, a smartphone or a digital tablet.

    Do Not Track (DNT) is a concept that has been promoted by United States regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

    Personal Data is any information that relates to an identified or identifiable individual.

    For the purposes of the GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

    Service refers to the Website.

    Service Provider means any natural or legal person who processes the data on behalf of the Organization. It refers to third-party companies or individuals employed by the Organization to facilitate the Service, to provide the Service on behalf of the Organization, to perform services related to the Service or to assist the Organization in analyzing how the Service is used.

    For the purpose of the GDPR, Service Providers are considered Data Processors.

    Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

    Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    Website refers to Jetstream, accessible from https://jetstream.studio/

    You means the individual accessing or using the Service, or the Organization, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    Under the GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

    Collecting and Using Your Personal Data

    Types of Data Collected

    Personal Data

    While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    Email address

    First name and last name

    Usage Data

    Any other data of a personally identifiable nature, that You may enter into the Service

    Usage Data

    Usage Data is collected automatically when using the Service.

    Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
    When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
    We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

    Information from Third-Party Social Media Services

    The Organization allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

    Google

    Facebook

    Twitter

    If You decide to register through or otherwise grant Us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

    You may also have the option of sharing additional information with the Organization through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Organization permission to use, share, and store it in a manner consistent with this Privacy Policy.

    Tracking Technologies and Cookies

    We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

    Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.

    Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Organization, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

    Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

    We use both Session and Persistent Cookies for the purposes set out below:

    Necessary / Essential Cookies

    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

    Functionality Cookies

    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

    Tracking and Performance Cookies

    Type: Persistent Cookies
    Administered by: Third-Parties
    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how Our users react to them.

    For more information about the cookies We use and your choices regarding cookies, please visit Our Cookies Policy or the Cookies section of Our Privacy Policy.

    Use of Your Personal Data

    The Organization may use Personal Data for the following purposes:

    To provide and maintain Our Service, including to monitor the usage of Our Service.

    To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    To manage Your requests: To attend and manage Your requests to Us.

    For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and your experience.

    We may share Your personal information in the following situations:

    With Our Third-Party Service Providers: When You upload content to the Service, We may utilize third-party service providers to host, process, store, transcode, deliver, and/or distribute the Content to Your viewers. Such third parties include content delivery networks and cloud computing providers.

    With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, to advertise on third party websites to You after You visited Our Service, to contact You.

    With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

    With Your consent: We may disclose Your personal information for any other purpose with Your consent.

    Retention of Your Personal Data

    The Organization will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

    The Organization will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

    Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Organization's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

    Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
    The Organization will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

    Disclosure of Your Personal Data

    Law enforcement

    Under certain circumstances, the Organization may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    Other legal requirements

    The Organization may disclose Your Personal Data in the good faith belief that such action is necessary to:

    Comply with a legal obligation

    Protect and defend the rights or property of the Organization

    Prevent or investigate possible wrongdoing in connection with the Service

    Protect the personal safety of Users of the Service or the public

    Protect against legal liability

    Security of Your Personal Data

    The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

    Detailed Information on the Processing of Your Personal Data

    The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

    Analytics

    We may use third-party Service providers to monitor and analyze the use of Our Service.

    Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

    Firebase

    Firebase is an analytics service provided by Google Inc.
    You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy
    We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
    For more information on what type of information Firebase collects, please visit the How Google uses data when you use Our partners' sites or apps webpage: https://policies.google.com/technologies/partner-sites

    Usage, Performance and Miscellaneous

    We may use third-party Service Providers to improve Our Service.

    Intercom
    Intercom provides business messaging services which allow You to contact Us.
    Please review Intercom’s documentation about the cookies they set: https://intercom.com/help/en/articles/2361922-intercom-messenger-cookies
    Instana
    Instana is a product of INSTANA Inc, that monitors the health and performance of web applications, to assist Us in improving the Service. You may opt-out of Instana tracking using your browser settings.
    Please review Instana’s Cookie Policy: https://www.instana.com/cookie-policy/
    Please review Instana’s Privacy Policy: https://www.instana.com/privacy-policy/
    Google / YouTube
    Google’s YouTube service allows posting of videos. The Website may, at your discretion, connect to YouTube to post your videos to your YouTube account. Your personal information on YouTube is governed by Google’s Privacy Policy: https://policies.google.com/privacy
    You may sever the Service’s connection YouTube at any time, via the Service’s settings, or via Google’s Third-Party App Revocation page: https://security.google.com/settings/security/permissions

    GDPR Privacy

    Legal Basis for Processing Personal Data under GDPR

    We may process Personal Data under the following conditions:

    Consent: You have given Your consent for processing Personal Data for one or more specific purposes.

    Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.

    Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Organization is subject.

    Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.

    Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Organization.

    Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Organization.

    In any case, the Organization will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

    Your Rights under the GDPR

    The Organization undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

    You have the right under this Privacy Policy, and by law if You are within the EU, to:

    Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.

    Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.

    Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to Our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.

    Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.

    Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

    Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

    Exercising of Your GDPR Data Protection Rights

    You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that We may ask You to verify Your identity before responding to such requests. If You make a request, We will try Our best to respond to You as soon as possible.

    You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

    Changes to this Privacy Policy

    We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

    We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us:

    • Privacy Policy
    • Terms of Use
    • Cookie Policy